Privacy Policy

Last updated: September 2026 • In compliance with the Kenya Data Protection Act, 2019

1. Overview

Rentals Kenya (Rentals.ke) is committed to safeguarding your personal information. This Privacy Policy outlines how we collect, handle, and store user information when you browse our properties, submit investment inquiries, or schedule site viewings.

2. Information We Collect

We only collect personal information that you voluntarily provide to us, which includes:

Full name
Phone number and WhatsApp contact details
Email address
Investment preferences, budgets, and viewing requests

3. How We Use Your Data

Your information is used strictly to:

Facilitate direct communication regarding property availability and financial statements
Schedule on-site or virtual property inspections
Provide customer support via WhatsApp, phone, or email
Maintain internal records of viewing appointments and leads

4. Data Confidentiality & Sharing

We do not sell, rent, or lease customer data to third-party advertisers. Personal details are shared only with authorized staff and licensed legal conveyancers assisting directly with your property transaction.

5. Contact Us

If you have questions regarding your data under the Kenya Data Protection Act, contact us at privacy@rentals.ke or via our office in Westlands, Nairobi.